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At A New You Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use and protect the personal data you provide when using our website, submitting requests for information or becoming a customer with us.

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1. Information We Collect

We may collect and process the following information:

  • Personal details such as your name, email address, phone number and address when you submit a request for information, become a customer with us or participate in promotions/competitions.

  • Health and fitness information you choose to share with us to tailor your fitness programmes.

  • Marketing and communication preferences when you subscribe to updates.

  • Website usage data through cookies, analytics and advertising platforms to help us improve your online experience and marketing campaigns.

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2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide requested information.

  • Process sales, bookings and payments.

  • Create personalised training, nutrition and wellbeing programmes.

  • Send updates, offers and competitions (if you have opted in).

  • Analyse advertising effectiveness and improve our services.

  • Comply with legal or regulatory obligations.

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3. Marketing & Advertising

When you interact with our advertising campaigns (for example, by submitting a request for more information), we may collect the information you provide (such as your name and contact details).

  • This data is used only to respond to your enquiry, follow up on your interest or send relevant updates (with your consent).

  • You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

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4. Sharing Your Information

We will never sell your personal data. We may share your information only with trusted third parties where necessary to deliver our services, such as:

  • Payment processors (for secure transactions).

  • Email/CRM platforms (to manage communication).

  • Advertising and analytics providers (to improve our campaigns).

All third parties are required to respect your privacy and comply with data protection law.

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5. Data Security & Storage

  • We use appropriate technical and organisational measures to keep your data safe.

  • Your information is stored securely and only kept as long as necessary to fulfil the purposes outlined above.

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6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (where applicable).

  • Withdraw consent to marketing at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled properly.

To exercise your rights, please contact us at:
📧 info@anewyou-stratforduponavon.co.uk
📍 38 Rother Street, Stratford-Upon-Avon, CV37 6LP

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7. Cookies

Our website uses cookies and similar technologies to:

  • Improve user experience.

  • Track website traffic and usage patterns.

  • Measure advertising effectiveness.

You can manage or disable cookies through your browser settings.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us, If you have any questions about this Privacy Policy or how your data is handled:

📧 info@anewyou-stratforduponavon.co.uk

📍 38 Rother Street, Stratford-Upon-Avon, CV37 6LP

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